Pain & Spine Technical Support Site - Provided by Newcomb Computers
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    • Rocky Mount Pain & Spine >
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    • Southern Campus - Z Drive

Site to Site Calling - 6/26/16

With the Nextiva Phone systems in the blow locations, you are able to call between sites by extension directly to a person, transfer directly to an extension, park to another extension in another site and also transfer to group extension.

Group extensions are groups of phones that have an extension number assigned to them.  For example if you are in a Rocky Mount, but the person you are talking to needs to speak to someone in the Raleigh Billing office.  You can transfer to their group number and it will ring all of the Raleigh Billing phones instead of just one person.

Please use this feature when transferring patients so that they will get to the appropriate voicemail if no one answers.

This will save having to tell the person on the phone another number to call.  You can transfer direct from one site to another.

The below sites are enabled with this features and have the following group extensions configured.


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