Each location (if equipped) has the ability for inbound faxes to be routed into a network folder and viewed from eClincalWorks. This will cut down on time to scan inbound faxes and also paper/toner usage instead of faxes automatically printing.
The following locations are implemented with inbound eClinicalWorks faxing.
Site Fax Inbox Folder Path
Raleigh \\bcfaxserver1\inbox
Durham \\durhamfaxserver\inbox
Greenville \\greenvillefax\inbox
Rocky Mount \\rmfaxserver\inbox
Lumberton \\lum-dc01\ecwFaxes
Fayetteville \\fay-dc02\ecwFaxes
Whiteville \\whi-dc01\ecwFaxes
Sanford \\san-dc01\ecwFaxes
Southern Pines \\pine-dc01\ecwfaxes
Garner \\gar-faxserver\ecwfaxes
For your location, to access the inbound faxes that need to be assigned into eCW, perform the following steps.
Change Fax Inbox Folder Path
1. Sign into eClincalWorks as normal.
2. Click on File in the top menu, Click Settings, click Local Settings.
3. Clear the contents of the Fax Inbox Folder. Enter or copy and paste the the Fax Inbox Folder Path from the list above related to your site into the empty white box for Fax Inbox Folder.
4. Click on OK to close Local Settings Window.
5. Review information below on how to access faxes.
How to access faxes
Method #1 - Click on Fax in the top menu bar, then click on Fax Inbox. Here you can right click on a fax and Attach to a Patient, Patient Docs, etc.
Method #2 - From any Patient Documents screen, Change the Radio Button under Document Category from Scan Docs to Fax Inbox. This will change the files available from Scanned files to faxes. Here you can assign faxes as you would Scanned Documents.
The following locations are implemented with inbound eClinicalWorks faxing.
Site Fax Inbox Folder Path
Raleigh \\bcfaxserver1\inbox
Durham \\durhamfaxserver\inbox
Greenville \\greenvillefax\inbox
Rocky Mount \\rmfaxserver\inbox
Lumberton \\lum-dc01\ecwFaxes
Fayetteville \\fay-dc02\ecwFaxes
Whiteville \\whi-dc01\ecwFaxes
Sanford \\san-dc01\ecwFaxes
Southern Pines \\pine-dc01\ecwfaxes
Garner \\gar-faxserver\ecwfaxes
For your location, to access the inbound faxes that need to be assigned into eCW, perform the following steps.
Change Fax Inbox Folder Path
1. Sign into eClincalWorks as normal.
2. Click on File in the top menu, Click Settings, click Local Settings.
3. Clear the contents of the Fax Inbox Folder. Enter or copy and paste the the Fax Inbox Folder Path from the list above related to your site into the empty white box for Fax Inbox Folder.
4. Click on OK to close Local Settings Window.
5. Review information below on how to access faxes.
How to access faxes
Method #1 - Click on Fax in the top menu bar, then click on Fax Inbox. Here you can right click on a fax and Attach to a Patient, Patient Docs, etc.
Method #2 - From any Patient Documents screen, Change the Radio Button under Document Category from Scan Docs to Fax Inbox. This will change the files available from Scanned files to faxes. Here you can assign faxes as you would Scanned Documents.